These Terms and Conditions are a legal and binding Agreement between You (“the User”) and Fanbash Fantasy Sport Pvt. Ltd (hereinafter referred to as "LoveBuzz "). Terms and Conditions state the grounds on which the User can use and/or register with this lovebuzz.co.in (“Site”/ “Website”/ “Us”/ “We”/ “Our”/ “LoveBuzz”). The Terms & Conditions are updated from time to time at our sole discretion and the most updated version is available on the Site at all times along with the date of last revision. Continued use by the User of the Site after any revision indicates the User’s acceptance of the updated/revised Terms & Conditions. By accessing the Site, and using the Services (as defined below) as offered in this Site, You become the User and become bound by, the terms and conditions of this Agreement and other Policies of LoveBuzz for as long as you continue to use/ visit the site or services.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, DO NOT USE OR REGISTER WITH THE SITE OR FOR THE SERVICES. Your use, registration or participation in any manner with the Site or the Services being provided confirm, agreement to the Terms and Conditions and any applicable Policies.
We at LoveBuzz provide matchmaking services consisting of recommendations and suggestions based on users’ requirements (collectively referred to as "Services"). LoveBuzz may offer extra services or revise any of the Services, at its discretion at any future date in which case these Terms & Conditions shall apply to all additional services or revised Services. All rights to cease offering any of the Services on the Site are reserved with LoveBuzz.
Minimum Age: Users of the Site should be at least 18 years old to use or to register at the Site for the Services. By using the Services on the Site, the user represents and warrants that he/she/they is a minimum 18 years old. It is possible that certain Services may have other age demands and such other age requirements are stated at the relevant places.
Criminal History: By requesting to use, registering to use, and/or using the Service, the User represents and guarantees that the User has never been convicted under any law governing us or the User. LoveBuzz reserves the right to conduct a criminal background check, at any time and using available public records, to confirm the possibility of misrepresentation. By agreeing to these Terms and Conditions, the User consents to and authorizes such checks.
Verification: By agreeing to the Terms and Conditions, User hereby authorizes LoveBuzz (and its third party authentication agency) to conduct verification checks on the You (aka user). The verification process is critical/ important for receiving the complete set of Services offered at the Site by LoveBuzz.
The verification process is started and performed if: Specifically asked by You to receive the defined set of Services offered at the Site; LoveBuzz, at its sole discretion, decides to conduct a Verification check whenever considered necessary.
In either case, the user will be appropriately notified and requested to provide the required documents and fill up the necessary Consent Forms for initiating and completing the Verification process.
User agrees and confirms that non-abidance of Verification requests made by LoveBuzz will provide the Registered Account at the Site terminable at the instance of LoveBuzz without any recourse, whatsoever. LoveBuzz is sanctioned and justified in taking any action necessary on such refusal by the User.
User agrees and understands that LoveBuzz or it’s third party expert service provider and their associates are not the author/creator of the information coming forth in the Verification Checks. Under this premise and limitations, LoveBuzz or its third party expert service provider or their associates do not guarantee accuracy, validity or completeness of the content of the Verification checks. LoveBuzz, expressly disclaims that the Verification checks will meet the User’s aspirations or expectations and shall be performed in an undisturbed manner. Verification check verifies the existence of the facts and information provided by the User, it does not verify the legitimacy of the facts itself.
Meeting Matching System Criteria: To register for the Services, the User has to undertake a Personality Assessment curated by Lovebuzz’s algorithm. User is expected to fill in/response to the questions in the Compatibility Test. This will be helpful for LoveBuzz to make recommendations of the closest match in personality type and likely compatibility with the User. There is a possibility that occasionally the matching system cannot identify high quality compatible matches or meet the minimum matching threshold required in the system for any given individual for either recognizable reasons or not, or for not completing the Verification Process, in which case.
We will not be able to provide the Services on this Site to the User and could even cause the Account to be closed at the sole discretion of LoveBuzz . The user can also register with the Site if the same has been recommended through any of the third party entities or corporate schemes. However, it is clarified that any such recommendation will not give rise to any liability on part of the third party entity or corporate recommending the Services and User will have no claim against the relevant recommending entity or LoveBuzz during the term of receiving the Services or thereafter.
You are responsible for maintaining the confidentiality of your login credentials you use to sign up for Lovebuzz, and you are only accountable for all activities that occur under those credentials. If you think someone has gained access to your account, please immediately contact us
Though Lovebuzz attempts to motivate a respectful member experience through features like the chatrooms and compatibility test that allows members to communicate only after they have both indicated interest in one another, Lovebuzz is not responsible for the conduct of any member on or off of the Service. You agree to use caution in all interactions with other members, particularly if you decide to communicate off the Service or meet in person. In addition, you agree to review and follow Lovebuzz safety tips before using the Service. You agree that you will not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money to other members.
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS. YOU UNDERSTAND THAT LOVEBUZZ DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS MEMBERS. LOVEBUZZ MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OR COMPATIBILITY OF MEMBERS.
Ownership of Proprietary Information: The User confirms and agrees that LoveBuzz is the owner of highly valuable proprietary information, including without limitation, the patented compatibility matching system, compatibility profiles, and Personality Assessment being shared on the Site (collectively, "Personal Information"). LoveBuzz owns and hereby retains all proprietary rights in the Services, the information provided in the Site and the Site, including but not limited to, all Personal Information.
No Use of Confidential Information. The User undertakes to not post, copy, modify, transmit, disclose, show in public, create any derivative works from, distribute, make commercial use of, or reproduce in any way any (i) Personal Information or (ii) other copyrighted or copyrightable material, trademarks, or other proprietary information accessible via the Services, Site or the information on the Site without first obtaining the prior written consent of LoveBuzz , who is the owner of such proprietary rights.
Other Users' Information: Other Registered Users may post copyrighted information, which has copyright protection whether or not it is identified as copyrighted. The User undertakes not to copy, modify, publish, transmit, distribute, perform, display, commercially use, or sell any Personal Information of LoveBuzz or any information copyrighted or copyrighted or not of third party proprietary information available via the Services or the Site.
License to Posted or Accessed Content: By posting information or content to any profile pages or public area of the Services, or making it accessible to LoveBuzz by linking the User account with the Site to any social network accounts (e.g. via Facebook, twitter etc.), the User grants unconditionally and in perpetuity, and represents and warrants that the User has the right to grant, to LoveBuzz and its users, an irreversible, permanent, non-exclusive, fully-paid, worldwide license to use, reproduce, publicly perform, publicly display and distribute such information and content, and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sub-licenses of the foregoing. From time to time, LoveBuzz may create, test or implement new features or programs on the Site in which the User may voluntarily choose to participate or may be a part of a test group with special access, in accordance with the additional terms and conditions of such features or programs. By participating in such features or programs, the User grants an unconditional and perpetual right to LoveBuzz and consents to terms and conditions (if any) of such features or programs.
Lovebuzz empowers you with a personal, royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable license to access and use the Service. This license is for the only purpose of letting you use and enjoy the Service’s benefits as intended by Lovebuzz and permitted by this Agreement. Therefore, you agree not to:
Use the Service or any content contained in the Service for any private purposes without our written consent.
Copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through the Service without Lovebuzz prior written consent.
Express or imply that any statements you make are endorsed by Lovebuzz.
Use any robot, bot, spider, crawler, scraper, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, "data mine", or in any way reproduce or avoid the navigational structure or presentation of the Service or its contents.
Use the Service in any way that could interfere with, disrupt or negatively affect the Service or the servers or networks connected to the Service.
Upload viruses or other hostile code or otherwise compromise the security of the Service.
Forge headers or otherwise manipulate identifiers in order to impersonate the origin of any information transmitted to or through the Service.
"Frame" or "mirror" any part of the Service without Lovebuzz prior written authorization.
Use meta tags or code or other devices containing any reference to Lovebuzz or the Service (or any trademark, trade name, service mark, logo or slogan of Lovebuzz ) to direct any person to any other website for any purpose.
Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service, or cause others to do so.
Use or develop any third-party applications that interact with the Service or other members' Content or information without our written consent.
Use, access, or publish the Lovebuzz application programming interface without our written consent.
Probe, scan or test the vulnerability of our Service or any system or network.
Encourage or promote any activity that breaches this Agreement.
Lovebuzz may investigate and take any available legal action in response to illegal and/ or unauthorized uses of the Service, including termination of your account.
Any software that we provide you may automatically download and install upgrades, updates, or other new features.
You may be able to adjust these automatic downloads through your device's settings.By creating an account, you allow to Lovebuzz a transferable, sub-licensable, royalty-free, right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify and distribute information you authorize us to access from third parties such as Facebook, as well as any information you post, upload, display or otherwise make available (collectively, "post") on the Service or transmit to other members (collectively, "Content"). Lovebuzz license to your Content shall be non-exclusive, except that Lovebuzz license shall be exclusive with respect to derivative works created through use of the Service. For example, Lovebuzz would have an exclusive license to screenshots of the Service that include your Content. In addition, so that Lovebuzz can prevent the use of your Content outside of the Service, you authorize Lovebuzz to act on your behalf with respect to infringing uses of your Content taken from the Service by other members or third parties. Our license to your Content is subject to your rights under applicable law (for example laws regarding personal data protection to the extent any Content contains personal information as defined by those laws) and is for the limited purpose of operating, developing, providing, and improving the Service and researching and developing new ones. You agree that any Content you place or that you authorize us to place on the Service may be viewed by other members and may be viewed by any person visiting or participating in the Service (such as individuals who may receive shared Content from other Lovebuzz members).
You agree that all information that you submit upon creation of your account, including information submitted from your Facebook account, is accurate and truthful and you have the right to post the Content on the Service and grant the license to Lovebuzz above.
You understand and agree that we may monitor or review any Content you post as part of a Service. We may terminate any Content, in total or in part, that in our only judgment breaches this Agreement or may affect the reputation of the Service.
When communicating with our customer care representatives, you agree to be polite and respectful. If we feel that your behavior towards any of our customer care representatives or other employees is at any time harmful, harassing, or offensive, we reserve the right to immediately delete your account.
In consideration for Lovebuzz allowing you to use the Service, you agree that we, our associates, and our third-party partners may place advertising on the Service. By providing suggestions or feedback to Lovebuzz regarding our Service, you agree that Lovebuzz may use and share such feedback for any reason without compensating you.
Please be informed that Lovebuzz may access, store and impart your account information and Content if required to do so by law, by performing its agreement with you, or in a good faith belief that such access, storage or disclosure satisfies a lawful interest, including to:
(i) Comply with legal process;
(ii) Enforce the Agreement;
(iii) Respond to claims that any Content breaches the rights of third parties;
(iv) Respond to your requests for customer service; or
(v) Protect the rights, property or confidential safety of the Company or any other person.
By using the Service, you agree that you will not:
Use the Service for any purpose that is illegal or prohibited by this Agreement.
Use the Service for any harmful or criminal purpose
Use the Service in order to destroy Lovebuzz
Violate our Community Guidelines, as updated from time to time.
Spam, solicit money from or defraud any members.
Impersonate any person or entity or post any images of another person without his or her consent.
Bully, "stalk", intimidate, assault, harass, mistreat or defame any person.
Post any Content that violates or infringes anyone's rights, including rights of publicity, privacy, copyright, trademark or other intellectual property or contract right.
Post any Content that is hate speech, threatening, sexually explicit or pornographic.
Post any Content that incites violence; or contains nudity or graphic or gratuitous violence.
Post any Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual.
Solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other members or disseminate another person's personal information without his or her permission.
Use another member's account, share an account with another member, or maintain more than one account.
Create another account if we have already deleted your account, unless you have our permission.
Lovebuzz reserves the right to investigate and/or terminate your account without a refund of any purchases if you have violated this Agreement, misused the Service or behaved in a way that Lovebuzz regards as inappropriate or unlawful, including actions or communications that occur on or off the Service.
Although Lovebuzz reserves the right to review and remove Content that breaches this Agreement, such Content is the sole responsibility of the member who posts it, and Lovebuzz cannot guarantee that all Content will comply with this Agreement. If you see Content on the Service that breaches this Agreement, please report it within the Service or via our contact form
As a User of the Site or a User registered to use any of the Services (a "Registered User"), the User agrees to the following:
Exclusive Use. The account with the Site is available under two categories,
Free User account Once an account is created with the Site it is for the User’s personal use only. The User may not permit others to use the account. The account with the Site is non assignable and non-transferable to any third party whether a person or an entity. The User acknowledges and confirms that LoveBuzz is not responsible for third party access to the User’s account that results from theft, hacking or embezzlement of usernames and passwords.
Geographic Limitations: The Site & Services are currently intended for users within India. The Services and the Site at some time may be made open to other geographical locations as well and the same will be made known to the Users through notifications/intimation on the Site. The User agrees to at all times use the Services in a manner consistent with this Terms and Conditions and any and all applicable local, state, national and international laws and regulations, including, but not limited to, the one of the location where the User is located or is a national of. By using the Services, as a User, You represent that you have not been designated by any applicable law or regulation as a person/entity to whom the provisions of the Services can not be provided and who is forbidden from receiving the Services. Registration for, and use of, the Services become void if the same have been prohibited and the User uses or registers with the Site. You are responsible for regulating whether the user of the Services is legal in your jurisdiction
Information Submitted - The User is solely responsible for, and assume all liability regarding,
(i) The information and content provided at the Site for the Service;
(ii) The information and content the User posts, transmits, publishes, shares or otherwise makes available (hereinafter"Post") to LoveBuzz for the Services;
(iii) User interactions with other Registered Users through the Services; and
(iv) The information provided in the Personality Assessment. The Site shares User information with the specific User’s matches.
Risk Assumption and Precautions. All risks when using the Services and the Site, including but not limited to all of the risks associated with any online or offline interactions with others, including meeting other matches remain with the User. The User is expected to use his / her best discernment in experiencing any of the benefits/ requirements of the Services. The User agrees to take all necessary precautions when meeting individuals through the Site and under the Services. In addition, the User agrees and confirms to review and follow the recommendations set forth in the Site as pointers to Safety and/ or mailed to User from time to time. The User undertakes to stick to the Safety pointers and shall all times be responsible for all outcomes of meeting/ sharing information and/ or being in a short or a long term relationship through the Services/ Site. It is accepted and understood by the User that at all times the User shall use his/ her judgement and discretion in receiving the Services through the Site or begin with a match and/ or deciding to be in a relationship with a match herefrom.
No Guarantees: LoveBuzz through the Site and its specific systems attempts to provide matches on a best effort basis, however, every User may not find ideal matches through the Services. Furthermore, LoveBuzz does not make any representations or guarantees regarding the number or regularity of matches through the Service, or the ability, desire or criteria of such proposed matches to communicate with the User. The User fully understands and accepts that LoveBuzz makes no warranty, either express or implied, direct or indirect, regarding User’s ultimate compatibility with matches’/ individuals the User meets through the Service or as to the conduct of such individuals.
Background and Verification Checks: LoveBuzz engages with third party experts for conducting basic background verification checks and does not take any warranty for the same other than as offered, represented, guaranteed and undertaken by such third party experts providing these services to LoveBuzz . By accepting the Terms and Conditions and having a Registered Account with the Site, the User has agreed to get the Self Confirmation Process completed. User agrees and accepts that if the User denies/ fails to get the Verification check completed then, LoveBuzz at its sole discretion, without any recourse from the User, has the right to close the Account. The set of Services offered at the Site are linked to completion of the Verification process and the User may receive corresponding permits based on the Verification.
LoveBuzz does not guarantee or warrant the accuracy, validity or completeness of the Verification check done by the third party expert service provider and disclaims that the outcome of the Verification Check will meet the User’s aspirations or presumption. It is clarified that the Verification Check is verifying the existence of facts and information provided by the User for verification it is not for verifying authenticity of the facts. If any of the state, municipal or other government records indicate a conflict in facts vis-à-vis the information provided by the User, then LoveBuzz is likely to rely on the professional judgement of the third party expert service provider in determining the outcome of the Verification Check. If LoveBuzz , in its sole and fair judgement believes that false information provided by the User is with an intention to mislead the Verification Process or alter the outcome of such verification check, or slander LoveBuzz , or in any manner negatively impact the Services or LoveBuzz ’s ability to deliver the Services to other Users, then defaulting User accepts that LoveBuzz will have complete rights in law and tort against the User in question. LoveBuzz at its sole discretion may choose to take any action it deems fit.
Reporting of Violations: The User is obligated and will promptly report at the Site any violation of the Terms and Conditions by others, including but not limited to, Registered Users as soon as the User becomes conscious of the same. Content Removal: LoveBuzz reserves the right, but has no obligation, to monitor the information or material User submits to the Site or the Posts in the public areas of the Services or linked to other public sites. LoveBuzz at all times reserves all rights to remove any such information or material that in its sole opinion breach, or may violate, any applicable law or either the letter or spirit of this Terms and Conditions or the integrity of any other User or upon the request/ report of any third party. LoveBuzz reserves the right to remove matches previously delivered to the User, in its sole discretion, in order to maintain the quality of experience and authenticity of the Site, without any recourse from the User.
Posting and Communication Limitation: The User will not post on the Services, transmit to other users, communicate any content (or links thereto), or otherwise engage in any activity on the Site or through the Services, which:
promotes any kind of prejudicial material, racism, bigotry, grudges, or physical harm of any kind against any group or individual; is intended to or tends to harass, annoy, threaten or intimidate any other users of the Site or Services;
is slanderous, inaccurate, abusive, obscene, profane, offensive, sexually oriented, obscene or otherwise objectionable;
contains others' copyrighted content (e.g., music, movies, videos, photographs, images, software, etc.) without prior approval of the owner;
contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minor's legal guardian);
promotes or enables illegal or unlawful activities, such as instructions on how to make or buy illegal weapons or drugs, violate someone's privacy, harm or harass another person, obtain others' identity information, create or disseminate computer viruses, or avoid copy-protect devices;
intended to defraud, swindle or deceive other users of the Services;
contains viruses, time bombs, trojan horses, cancelbots, worms or other harmful, or undisciplined codes, components or devices;
promotes or solicits involvement in or support of a political platform, religion, cult, or sect;
disseminates another person's personal information without his or her permission, or collects or solicits another person's personal information for commercial or unlawful purposes;
is off-topic, meaningless, or otherwise intended to annoy or interfere with others' enjoyment of the Site; impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;
solicits gambling or engages in any gambling or similar activity; uses anything or other automated technology to access the Site or Services; uses the Site or Services for chain letter, junk mail or spam emails;
collects or solicits personal information about anyone under 18 years of age; or is in any way used for or in connection with spamming, spimming, phishing, trolling, or similar activities.
No False Information: By registering with the Site and receiving the Services the User undertakes not to provide inaccurate, misleading or false information to LoveBuzz or to any other user or recommended/ suggested matches. If information provided to LoveBuzz , or at the Site or another user subsequently becomes imprecise, misleading or false, within the User’s knowledge then the User will promptly notify the Site of such change or discontinue usage of the Site/ Services if User does not require the Services any longer.
No Advertising or Commercial Solicitation: The User undertakes not to advertise or solicit any user to buy or sell any products or services through the Site or Services. Users are strictly prohibited against transmitting any chain letters, junk or spam e-mail to other users. Further, no User shall use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent of LoveBuzz and the other such User. It is clarified that any such use of information shall be to the sole liability and responsibility of the User engaging in such activity. Breaching by any of the Users of the terms of this subgroup and sending or posting unsolicited bulk email, "spam" or other unsolicited communications of any kind through the Services will cause substantial harm to LoveBuzz , and that the amount of such harm would be extremely difficult to ascertain. As a reasonable estimation of such harm, the User shall be liable and agrees to pay LoveBuzz a minimum of INR 1,00,000.00 for each such unsolicited communication.
Single Bona Fide Profile: As a Registered User of the Service, the User is expected to create only one bona fide profile. In addition, it is stressed that the use of the Service must be for bona fide relationship-seeking / matchmaking purposes in order to maintain the integrity of the Services being offered through the Site (for example, User is discouraged from becoming a User for casual relationships, solely to compile a report of compatible singles in User’s area, or to write a school research paper or create a database for other similar sites or creating and collating database for any such purpose).
From time to time, LoveBuzz creates test profiles in order to monitor the operation of the Services and also offers a feature to refer profiles/ prospective Users. The Users, at their will, can accept these offers and refer profiles to LoveBuzz . All references to the Site, made by a User shall be of his/ her free will and wish.
Selection of Profiles: LoveBuzz may offer promotions from time to time on the Site and in the context of the Services. Please note for any promotions on the Site, the User shall be under no commitment to accept the same. The User acknowledges and accepts that the decision to whether or not to accept the promotion offered or meet or to proceed with meeting or engaging in any relationship with any suggested/ recommended matches will be the sole discretion of the User in question, LoveBuzz shall not be liable or responsible for any outcome whatsoever of such suggestions/ recommendations of matches or offering the promotions on the Site. It is clarified that all suggestions/ recommendations are made in good faith and with intentions of well being whether or not to explore those suggestions/ recommendations are solely and totally in the judgement and assessment of the User. Users are encouraged to review Our Safety pointers while proceeding with any match in a more committed manner.
No Harassment of LoveBuzz Employees or Agents: The User is prohibited from harassing, annoying, intimidating or threatening any LoveBuzz employees or agents engaged in providing any portion of the Services. If any User breaches this provision of these Terms and Conditions, then LoveBuzz may take any legal action it deems appropriate against such User without bias to LoveBuzz ’s any other rights in law or tort.
Generally. From time to time, Lovebuzz may offer products and services for purchase ("in app purchases") through the App Store, Google Play Store, carrier billing, Lovebuzz direct billing or other payment platforms authorized by Lovebuzz. If you choose to make an in app purchase, you will be prompted to confirm your purchase with the applicable payment provider, and your method of payment (be it your card or a third party account such as the Google Play Store or App Store) (your "Payment Method") will be charged for the in app purchase at the prices displayed to you for the service(s) you've selected as well as any sales or similar taxes that may be imposed on your payments, and you authorize Lovebuzz or the third party account, as applicable, to charge you.
Auto-Renewal; Automatic Card Payment
If you purchase an auto-recurring periodic subscription through an in app purchase, your Payment Method will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price you agreed to when subscribing. Your card payment information will be stored and subsequently used for the automatic card payments in accordance with the Agreement.
Objections to a payment already made should be directed to Customer Support if you were billed directly by Lovebuzz or the relevant third party account such as the App Store. You are also able to object by contacting your bank or payment provider, who can provide further information on your rights as well as applicable time limits. You may unconditionally withdraw your consent to automatic card payments at any time by going to Settings on Lovebuzz or the relevant third party account, but be advised that you are still obligated to pay any outstanding amounts.
If you want to change or cancel your subscription, you will need to log in to your third party account (or Settings on Lovebuzz, if applicable) and follow the instructions to terminate or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Lovebuzz application from your device. Deleting your account on Lovebuzz or deleting the Lovebuzz application from your device does not terminate or cancel your subscription; Lovebuzz will retain all funds charged to your Payment Method until you terminate or cancel your subscription on Lovebuzz or the third party account, as applicable. If you terminate or cancel your subscription, you may use your subscription until the end of your then-current subscription term, and your subscription will not be renewed after your then-current term expires.
Additional Terms that apply if you pay Lovebuzz directly with your Payment Method.
If you pay Lovebuzz directly, Lovebuzz may correct any billing errors or mistakes that it makes even if it has already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, Lovebuzz may terminate your account immediately in its sole discretion.
You may edit your Payment Method information by visiting Lovebuzz and going to Settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method.
Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of the transaction date, or if the laws applicable in your jurisdiction provide for refunds.
To request a refund:
If you made a purchase using your Apple ID, refunds are handled by Apple, not Lovebuzz. To request a refund, go to the App Store, click on your Apple ID, select "Purchase history", find the transaction and hit "Report Problem''. You can also submit a request at https://getsupport.apple.com.
If you made a purchase using your Google Play Store account or through Lovebuzz directly: please contact customer support with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet) or Lovebuzz (you can find this on your confirmation email). You may also mail or deliver a signed and dated notice which states that you, the buyer, are canceling this Agreement, or words of similar effect. Please also include the email address or mobile number associated with your account along with your order number.
If you use your right of cancellation (except for purchases made through your Apple ID, which Apple controls), we will refund (or ask Google to refund) all payments received from you, without undue delay and in any case within 14 days of the date when we received notice of your decision to cancel the Agreement. We shall make such a refund using the same means of payment as used by you in the initial transaction. In any case, no fees will be charged to you as a result of the refund.
If you made a purchase through a payment platform not listed above, please request a refund directly from the third-party merchant through which you made your purchase.
Lovebuzz operates a global business, and our pricing varies by a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size and more. We also regularly test new features and payment options.
If you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please submit a takedown request using the form here
If you contact us regarding alleged copyright infringement, please be sure to include the following information:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed;
A description of where the material that you claim is infringing is located on the Service (and such description must be reasonably sufficient to enable us to find the alleged infringing material);
Your contact information, including address, telephone number and email address and the copyright owner’s identity;
A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Lovebuzz will delete the accounts of repeat infringers.
No Warranties. THIS SECTION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. LoveBuzz PROVIDES THE SERVICES ON AN "AS IS" AND "AS AVAILABLE" AND “BEST EFFORTS” BASIS AND GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, DIRECT, INDIRECT STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICES OR THE RESULT OF THE SERVICES OR THE SITE (INCLUDING ALL INFORMATION CONTAINED THEREIN), INCLUDING ANY IMPLIED WARRANTIES OF CORRECTNESS, VALIDITY, ACCURACY APPROPRIATENESS, FITNESS, COMPATIBILITY FOR A PARTICULAR PURPOSE OR OUTCOME OR NON-INFRINGEMENT. LoveBuzz DOES NOT WARRANT THAT THE USE OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE, ERROR-FREE OR WILL MEET THE USER’S REQUIREMENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED OR RESULT IN THE DESIRED RESULTS. NOR DOES IT REPRESENT OR WARRANT THAT ANY MATCH RESULTING IN MARRIAGE IS OF THE HIGHEST COMPATIBILITY AND SHALL NEVER RESULT IN DIVORCE OR SEPARATION. LoveBuzz DISCLAIMS LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, THE CONNECTIVITY AND AVAILABILITY OF THE SERVICES AT ALL TIMES AND THE RESULTS OF THE USE OF THE SERVICES. LoveBuzz DISCLAIMS LIABILITY FOR THE OUTCOME OF THE VERIFICATION CHECKS FOR PARTICULAR USER EXPECTATIONS OR ASPIRATIONS AND VERIFICATION OF FACTS AND INFORMATION PROVIDED BY THE USER FOR SELF VERIFICATION/ VERIFICATION CHECKS. ANY THIRD PARTY ENTITY OR CORPORATE RECOMMENDING THESE SERVICES TO ANY USER WILL NOT BE LIABLE FOR ANY SERVICES OR RESULTS THEREOF PROVIDED TO THE USER. LoveBuzz NOR ANY THIRD PARTY RECOMMENDING ENTITY WARRANTS ANYTHING ABOUT THE USAGE, RESULTS, OUTCOMES, PERFORMANCE OF THE SERVICES, EITHER DIRECTLY OR INDIRECTLY AT ANY POINT IN TIME. ALL RISKS OF RECEIVING THE SERVICES IS TO THE ACCOUNT OF THE USER WHO IS IN COMPLETE AWARENESS AND WILLINGNESS WITHOUT ANY FORCE SUBSCRIBING TO THE SERVICES.
Third Party Content: Opinions, advice, statements, offers, or other information or content made available through the Services, but not directly by LoveBuzz , are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. LoveBuzz DOES NOT: (i) GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION PROVIDED ON THE SERVICES, OR (ii) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY PARTY OTHER THAN LoveBuzz , OR (iii) THE BACKGROUND VERIFICATION INFORMATION PROVIDED BY THE THIRD PARTY EXPERT SERVICE PROVIDER AGENCY. UNDER NO CIRCUMSTANCES WILL LoveBuzz BE RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM ANYONE'S RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON THE SERVICES, OR TRANSMITTED TO OR BY ANY USERS OR ANY RELATIONSHIP RESULTING IN MARRIAGE OR ANY MARRIAGE RESULTING IN DIVORCE OR ANY BACKGROUND VERIFICATION INFORMATION BEING FALSE.
New Features: From time to time, LoveBuzz might offer new features or tools with which its users may experiment on the Services. Such features or tools are offered solely for experimental purposes and without any warranty of any kind, and may be modified or discontinued at LoveBuzz's sole discretion. The provisions of this Disclaimer of Warranty section apply with full force to such features
Incidental Damages and Aggregate Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LoveBuzz BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE SERVICES, RESULT OF USING THE SERVICES INCLUDING, WITHOUT LIMITATION, DAMAGES FOR RECOMMENDATION OF THE SITE, FAILED MARRIAGE ACHIEVED THROUGH THE SITE, OUTCOME OF VERIFICATION CHECKS, LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS AND PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF LoveBuzz KNOWS OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL LoveBuzz BE LIABLE FOR ANY LIQUIDATED OR PUNITIVE DAMAGES.
No Liability for non-LoveBuzz Actions. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LoveBuzz BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, LIQUIDATED, PUNITIVE ARISING OUT OF OR RELATING TO RECOMMENDATION OF THE SITE, THE CONDUCT OF USER OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION, BODILY INJURY, EMOTIONAL DISTRESS, FINANCIAL LOSS AND/OR ANY OTHER DAMAGES RESULTING FROM COMMUNICATIONS OR MEETINGS WITH OTHER REGISTERED USERS OF THE SERVICES OR AS A RESULT OF USING THE SERVICES. THIS INCLUDES ANY CLAIMS, LOSSES OR DAMAGES ARISING FROM THE CONDUCT OF USERS WHO HAVE REGISTERED UNDER FALSE PRETENSES OR WHO ATTEMPT TO DEFRAUD OR HARM OTHER USERS OR FAILED MARRIAGES OR DIVORCE OF WEDDINGS CAUSED UNDER THE USE OF THE SERVICES.
Information Verification: LoveBuzz and its contractors may use various ways, including engaging third party information verification service providers of verifying information that users have provided. However, none of those ways are perfect, and the User agrees that LoveBuzz and its contractors will have no liability towards the User arising from any incorrectly verified information. At all times the User has the right to undertake information verification of matched users with whom the User is
Disclosure By Law: The User is aware and agrees and consents unconditionally to disclosures of information on the Site required to be made: i) under law by LoveBuzz ; ii) at the request of a third party under various consent forms; iii) any investigative requirement, or if LoveBuzz , in its sole discretion, believes that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend LoveBuzz 's, or a third party's, rights or property; or (3) protect someone's health or safety, such as when harm or violence against any person (including the user) is threatened; or (4) in support of a fraud/ legal investigation/ verification checks.
Use of Anonymous Information for Research: By using the Services, the User permits LoveBuzz to anonymously use the information from the User and User experiences through the Services to continue / contribute to LoveBuzz ’s research into successful relationships and to improve the experience and quality of the Services. Such research is conducted by psychologists and behaviour research scientists on the panel of LoveBuzz , and may be published in academic journals. However, all of User responses will be anonymous, and nothing containing User’s personal identifying information shall be published.
The User agrees to indemnify, defend and hold harmless LoveBuzz , its affiliates, subsidiary and parent companies, and each of their officers, directors, employees, agents and related third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any third party claim that (a) the User’s use of or inability to use the Site or Services, (b) any user postings made by the User , (c) the User’s violation of any terms of this Terms and Conditions or the User’s violation of any rights of a third party, or (d) the User’s violation of any applicable laws, rules or regulations, or (e) the User’s providing any false information to LoveBuzz or conspiring and abetting with any third party for seemingly substantiating such false information to appear as true. LoveBuzz reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by the User, the User will cooperate fully in asserting any available defences in such case.
10.1 These Terms and Conditions become effective upon the User clicking on “I Accept” on the Site and will remain in effect in perpetuity unless terminated hereunder. Either the User or LoveBuzz may terminate the User account at any time, for any reason or no reason, without explanation, effective upon sending written notice to the other party. LoveBuzz reserves the right to immediately suspend or terminate the User’s access to any of the Services, without notice, for any reason or no reason. LoveBuzz also reserves the right to remove the User’s account information or data from Services and any other records at any time at LoveBuzz ’s choice. LoveBuzz does not use the User’s information once these Terms and Conditions are terminated or the Services are not being used, however, some information/ data about the User may remain archived with LoveBuzz . In the event the account is terminated or access denied or suspended due to the breach of these Terms and Conditions or any other reason, then the User agrees that fees paid to LoveBuzz will be nonrefundable and all outstanding or pending payments will immediately become due and accelerated payment. The User may terminate the account by accessing the Account Settings or the User can stop accessing the Site and using and receiving the Services. Non payment of renewal fees on time will also be an indication of the User’s desire to terminate his/ her account and discontinue receiving the Services. Following any termination of any Registered User's use of the Service, LoveBuzz reserves the right to send a notice thereof to other Registered Users with whom the User has communicated. If the User wishes to continue exchange with any of the other users after terminating these Terms and Conditions, then that will be at the sole discretion, responsibility and liability of such Users and LoveBuzz will not be responsible for any outcome/ impact or result of such interactions.
10.2 Termination shall not affect any liabilities incurred by the User prior to the closing for acts performed while registered with the Site which may result in a dispute post termination nor any provision expressed to survive or to be effective on termination shall expire. The obligations set out in this Section shall remain in full force and effect notwithstanding closing
20.1 Agency: This is a principal-to-principal relationship and does not attempt to create any employee-employer or agency relationship. Services are being provided by Us as an independent entity and nothing contained herein shall be deemed to create any association, partnership, joint venture or relationship of principal and agent or master and servant, or employer and employee between the Parties hereto or any affiliates or subsidiaries thereof or to provide the User with the right, power or authority, whether express or implied to create any such duty or obligation on behalf of LoveBuzz .
20.2 Assignments: LoveBuzz may assign, in whole or in part, the benefits or obligations of this Agreement to its associate’s of affiliates of other group companies, or any other company, pursuant to a restructuring or reorganization or demerger of its organization or operations causing a change in management or something of that nature. LoveBuzz shall not require approval or consent of the User, it can at its discretion provide an intimation of such assignment to the User.
20.3 Force Majeure: LoveBuzz shall not be liable for its failure to perform under this Agreement as a result of any event of force majeure events like acts of god, fire, wars, sabotage, civil unrest, labour unrest, action of Statutory Authorities or local or Central Governments, change in Laws, Rules and Regulations, affecting the performance of LoveBuzz , Payment Gateways or any other channel partners.
20.4 Governing Law, Settlement of Disputes and Jurisdiction. Any dispute or claim relating to it, its enforceability or its termination under these Terms and Conditions shall be governed by the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed by LoveBuzz . The arbitration proceedings shall be held in English language at New Delhi. The courts at Delhi shall have exclusive jurisdiction over any disputes relating to the subject matter herein.
20.5 Waiver. Unless otherwise expressly stated, failure to exercise or delay in exercising a right or remedy, hereunder shall not constitute a waiver of the right or remedy or a waiver of any other rights or remedies, and no single or partial exercise of any right or remedy, hereunder shall prevent any further exercise of the right or remedy or the exercise of any other right or remedy.
20.6 Survival of Provisions. Terms and Conditions will survive termination of the same by the User or by LoveBuzz .
20.7 Severability. If any provision, hereunder becomes, in whole or in part, invalid or unenforceable but would be valid or enforceable if some part of that provision was deleted, that provision shall apply with such deletions as may be necessary to make it valid. If any Court/Tribunal of competent jurisdiction holds any of the provisions, hereunder unlawful or otherwise ineffective, the remainder shall remain in full force and the unlawful or otherwise ineffective provision shall be substituted by a new provision reflecting the intent of the provision so substituted.
20.8 Notices. All notices, requests, demands, waivers and other communications required or permitted to be given hereunder shall be at email@example.com, if to LoveBuzz, if to the User it shall be to address registered with the Site.
20.9 Right to Seek Injunction: The User accepts and acknowledges that the breach of the Terms and Conditions may cause LoveBuzz irreversible harm, and thus confirms and accepts that LoveBuzz will be entitled to seek remarkable relief in court, including but not limited to temporary restraining orders, preliminary injunctions and permanent injunctions without any preconditions, in addition to and without prejudice to any other rights or remedies that LoveBuzz may have under law and tort.